Viewing Files Attached to Form Notification Emails
You Must Be Logged Into the CMS, Editor
For security reasons, files submitted through your website’s forms are protected and only accessible to logged-in users of your CMS, Editor.
If you receive a form notification email that includes links to an uploaded file(s), you’ll need to log in to your CMS before viewing or downloading those files.
Once you’re logged in, you can click the file link in the email to access and download the file. If you’re not logged in, the link will redirect you to your website's homepage instead of opening the protected file url.
File Protection and Access
These files are stored securely within a dedicated folder in Editor's File Manager to protect sensitive information. This means the files won't be indexed by search engines or found in a search result.
Because of this, you cannot forward the email to someone who does not have CMS access—they will not be able to view or download the linked files.
Still Have Questions?If you still have questions or can't find what you need, please don't hesitate to submit a Support ticket.
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