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Our web marketing team will set up, maintain, and optimize your paid ads campaign(s) to not only drive the right customers to your website, but also ensure that traffic results in valuable conversions. When you advertise with Paid Ads, you're making a financ...

It’s really common to search for one of your keywords on Google and wonder: “Why don’t I see my ad?” Don’t worry — that doesn’t mean anything is wrong. In fact, there are several normal (and healthy) reasons your ad might not appear when you search for it....

Setting Expectations First let’s look at some baseline expectations and terms that will help you take full advantage of the platform.                         Our platform makes customer feedback and online reviews easier, but it will NOT create 5-star re...

The Cybernautic Review {Platform uses a process of emails (or texts) and landing pages to communicate with your customers called the “Request Mode”. These modes have various options for requesting feedback, capturing Net Promoter Score, gathering 1st-party rev...

The Settings section of the platform has additional options to help you customize the feedback process. Feedback Settings In your Platform Sidebar, click "SETTINGS" > "FEEDBACK SETTINGS" Feedback Request Sender Email (From) – What email address do you...

How do I add customers to the system? The platform offers many different ways to acquire feedback from your customers. The most common way is to use your customer’s email address or phone number to proactively ask them for feedback and reviews. Here’s how: ...

Online reviews are one of the most powerful tools for building (or breaking) trust with potential customers.  How you respond to reviews — both positive and negative — says as much about your business as the reviews themselves. In this article, we’ll cover...

Getting started with the Review Platform is quick and easy! This tool gives your team the ability to monitor, request, and respond to customer reviews all in one place. Below, you’ll find everything you need to know about setting up your account and logging ...

Creating a Reviews Page Typically, the Cybernautic team will take care of creating your Reviews Landing Page as part of your Review Generation or Review Aggregation service. However, if for any reason your team needs to create a new Reviews Landing Page or ...

The Dynamic Text Area is one of the most flexible and frequently used tools inside your website’s Editor. It works a lot like a word processor—giving you the power to write, format, and design content directly on your page without touching any code. If you’...

The Sorted List and Sorted Grid page types are two of the most flexible tools in your website’s Editor. They’re perfect for organizing collections of repeatable content—like staff profiles, services, locations, or partner logos—into clean, consistent layouts...

The Accordion Page Type (sometimes called an Accordion Sorted List) allows you to organize content into neat, clickable sections that expand and collapse as users interact with them. Note: Not all websites have an Accordion page type in their Add New Pa...

The Photo Gallery Page Type makes it easy to visually showcase your images in a clean, organized way. Whether you’re displaying of your facilities, event photos, or a project portfolio, this page type allows you to manage both single albums and multi-album g...

The News & Blog Page Type makes it easy to share updates, announcements, and articles directly on your website. Whether you’re publishing press releases, event recaps, or ongoing blog content, this page type helps you keep visitors informed and your content ...

The Calendar Page Type is designed to make it easy for your organization to display events in a clean, flexible way.  Creating Your Calendar Page From your Add New Page menu, choose the Calendar Page Type, give your page a name and click "Save Page". F...

This article walks you through how to use the formatting tools available in your website's Editor to style content within any Dynamic Text area. These areas give you full control over how your text looks—perfect for customizing content with headings, links, ...